Building a Supply Chain Career during a Pandemic

May 12, 2021
6:00 PM - 7:30 PM

Virtual Zoom Meeting


6:00 p.m. – 6:15 p.m. Annual Board of Directors Elections

6:15 - 7:30 Presentation:

The global COVID-19 pandemic may not be the best time for anyone to accelerate their career, but there are some characteristics and strategies a professional can use to increase career-boosting activities. Whether you are working from home, hybrid working, or in the office, two experts will offer suggestions for pumping up your career for emerging, mid-career, and established professionals.

Kim Huggins, Partner, at Navigate

A perceptive change management leader with experience that spans a diverse range of industries, organizations and operational roles, Kim employs an empathy-driven approach to improve the way people work together. She leads Navigate’s operating model transformation work, creating and implementing strategies to support change management, leadership alignment, organizational effectiveness, workforce planning and employee experience.

Kim is the definition of a “people person” thanks to her innate talent for building meaningful relationships with colleagues and clients both past and present. She works side-by-side with leaders and their teams to navigate the changing tides that determine the course of their business. Because she’s been on the corporate side of the consulting equation, she can truly empathize with clients’ challenges and bridge the gap between employees and senior leadership by engaging effectively across all levels of an organization.

Prior to joining Navigate, Kim held human resource leadership positions at Merck and at ExxonMobil, where she was on the transition team for one of the largest merger integration initiatives in recent history. Although her experiences in the corporate world were rewarding in their own right, they ultimately fueled her transition to consulting. Kim spent years honing her expertise at boutique strategic management consultancies where she worked with global and regional enterprises including AstraZeneca, Shire and Wawa.

Kim earned a B.S. in Human Resource Management from Drexel University. She serves on the board of The POWER of Professional Women and is an executive education faculty member for Rutgers Business School where she contributes to their mini-MBA program on leading a multigenerational workforce. Her original research on the subject spawned a book, Generate Performance! Unleashing the Power of a Multigenerational Workforce, which explores key strategies that can elevate and enhance employee performance across an organization.

Kim cherishes the time she spends with family. When she’s not supporting clients, she’s likely cooking a big Italian feast featuring her grand mom’s meatballs and gravy and her sons’ fresh pasta.



Lou Arace, Chief Operating Officer, at Navigate

A longtime leader, adviser and coach to colleagues and clients alike, Lou brings practical expertise to his work as the firm’s chief operating officer. Lou leverages his years of operational and executive experience to prepare and guide Navigate through its next phase of growth. He also leads teams on a variety of client engagements and is responsible for overseeing the success and delivery of all supply chain-related work for the firm’s largest clients.

Before joining Navigate, Lou served as chief operating officer of SmileDirectClub, the first digital, direct-to-consumer brand for straightening teeth. His work there centered on implementing changes to improve customer experience and meet growing demand, including enhanced supply chain capabilities and call center alignment. Prior to that, Lou was president and chief operating officer of Systech International, which provides product serialization and anti-counterfeiting technology for brands in a variety of industries. He led the company’s development and growth into the anti-counterfeiting space, including transformation of the company’s consulting organization, and use of Agile product development and software engineering to create two new growth-driving SaaS products.

Earlier in his career, Lou amassed deep transformation experience in business operations and held several senior executive positions at companies including Dorman Products, NutriSystem and Cardone Industries. He was also a partner at Logistics Resources International and a frequent lecturer at the Supply Chain Logistics Institute at Georgia Tech University.

Lou earned his MBA from Pennsylvania State University and his B.S. from Messiah College.


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